At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

About This Opportunity

Reporting to the Senior Manager, Business Transformation and Performance, the Senior Learning Partner will support their leader in the execution and delivery of planned initiatives. Additionally, this role will support the integration of process changes, lead the Franchise Caliber Learning Program, lead, and own the MOCC Enterprise learning strategy, support standardizing approaches, and practices that will develop individuals and people leaders to be the best leasing professionals in the industry and enable the transformation of OneCap for sustainable growth and competitive position in market.

This role will be viewed as a subject matter expert on a variety of employee and leadership related topics such as: learning and development, ADDIE methodology, employee development, leadership development, Change Management, and process improvements.

Is this role right for you? In this role, you will:

Key Responsibilities

Employee Skill & Capability Development

• Create and integrate learning strategies/road map aligned to support OneCap strategic and people & culture plan.
• Collaborate with key leaders, HR Business Partner, key stakeholders, and subject matter experts to design and implement the right fit solutions based on transformation initiatives
• Provide ongoing feedback to Instructional Designer for storyboards and draft learning developments; partner with subject matter experts to support learning developments
• Proactively assess the best method for delivery: learning, communications, P&P, facilitated session, leader led session focused on delivering an optimal solution given business needs, availability and change being implemented.
• Design, develop content (Storyline, Canva etc), and deliver a variety of learning programs (virtual workshops, focus groups, experiential learning). Suggest vendors as appropriate to complement the program strategy.
• Optimize current learning practices, processes, tools and propose innovative resources and solutions to ensure sustainability and future proofing MOCC learning program
• Collaborate with L&D and department managers to perform training needs assessments and identify skills or knowledge gaps that need to be addressed; support the creation of learning strategies and development plans as required
• Make strategic linkages to the talent management process (i.e., HIPO, strategic capabilities, succession planning), identifying development themes and present solutions.
• Design and develop career paths, as part of the Franchise Learning Program, in partnership with managers and Employee Experience teams, so that Employees can see their future options and understand the path to get there.

Business Transformation

• Support leader in delivering and executing the MOCC initiatives to support operation effectiveness and sustainability
• Support leader and Technical Writer in development and rolling out documented processes

Projects/Initiatives

• Partners with key project stakeholders to identify learning requirements relevant to adoption of new skills, process and change plan
• Develop metrics and provide ongoing communications support for organizational readiness and adoption, report on post implementation benefits against key success measures
• Support leader in planning and executing all leader and employee development support materials required

Reporting / Performance Management

• Own the identification of KPI for executed initiatives and report results to leaders

We’d Love to Work with You If You Have the following skills and abilities:

Knowledge, Skills and Experience:

• Proven ability to develop and deliver excellent creative work through strong collaboration skills and use of innovative design and production ideas and technologies
• Strong business orientation, strategic and disciplined thinking
• Ability to pivot deliveries, solutions based on business need
• Strong ability to prioritize work and work independently
• Curious attitude and ability to ask questions and gather the necessary information
• Lead Learning and Development from a project management perspective including creating and maintaining workplans, performing quality reviews of deliverables, determining resource needs, and facilitating team building/eminence activities
• Demonstrated ability to set measurements, monitor and report on the effectiveness of training and showcase the ROI to the impacted business groups
• Working ability to identify change management needs and ability to apply PROSCI methodology to implementations (learning or other initiatives)
• Expertise in delivering training content to employees using e-learning, virtual-led training, podcasts, video, and blended learning, facilitates instructor-led programs,
• Ability to handle multiple, complex projects, including developing timelines, milestones, responsibilities, and stakeholder relationships.
• Premium Paid for Bilingual Qualifications (French and English)

Education, Designations, Training and Experience

• Post-secondary degree, ideally in Business
• Minimum of 7 years experience in Employee Experience or Learning & Development or related experience
• Deep understanding of adult learning theory, instructional design principles
• Ability to manage multiple projects; own, lead, coach and mentor supporting team(s)
• Comfort with delivering learning through various methodologies: eLearning, virtual-led training, video, Teams calls, blended learning and facilitator led in-person
• Understanding of change management methodology, and ability to influence, and provide recommendations to minimize risk to business and people
• Ability to gather, analyze and report on key performance indicators as well as from learning impacts
• Strong ability to collaborate with key stakeholders and subject matter experts
• Working knowledge of learning solutions: Articulate 360 suite, Canva, Video software etc.

Office Location: Toronto or Vancouver. This is a hybrid opportunity

Meridian OneCap has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your candidates and clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• This isn't your typical "corporate" job. We work hard and we have fun!

Who we are!

About Meridian OneCap

Meridian OneCap Named Winner of the 2022 ELFA Operations & Technology Excellence Award

Meridian OneCap Credit Corp (MOCC) is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70 years of banking history and is Ontario’s largest credit union.
MOCC is a provider of asset financing in the form of capital leases. We are committed to being the best provider of specialized equipment financing services to strategic vendors across Canada. Our service-oriented culture and exceptional group of professionals serves to provide our strategic partners with value-added service and constructive solutions.

Meridian OneCap Credit Corp provides customized leasing solutions both to help companies sell equipment and to companies that have chosen to lease equipment, rather than buy. For manufacturers and vendors, we enable you to provide your customers with a value-added service that helps your customers acquire equipment efficiently and gives your company a competitive edge. And for the end user, we can help you to preserve working capital in your business, while benefiting now from the use of the equipment.

Our team is known as industry leaders. We’ve earned our reputation through consistent delivery of financing programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our customer service is unparalleled.

Come and Be the Difference in our Growth!

Meridian OneCap is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Meridian OneCap.

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