Job Description

Position: Key Holder

Location: 44 Saltsman Drive Cambridge, ON

About us:

We are Canada’s leading school uniform and specialty apparel company. Over the last 65 years, we have built our leadership position in Canada by following our mission to be a world-class provider of high-quality uniforms. We believe in the power of uniforms to create communities that successfully work, learn, and play together. We deliver spirit, shared values, social harmony, savings, and safety to the communities we serve.

About you:

In this role, you are passionate and enthusiastic about the power of uniforms and believe in the importance of community. You work collaboratively to empower the collective success of our team and our customers. You are not afraid to look beyond our walls to gain inspiration about how to be better. You embrace new ideas and innovation. You are empathetic and respect others and our environment, and work to be socially responsible in everything you do. You are knowledgeable and committed to supplying quality uniforms and dedicated to continuous learning.

What will you bring to our Team?

• 1 + years(s) of retail experience, preferably in apparel
• Excellent interpersonal, communication and problem-solving skills
• A passion for customer service and building meaningful relationships
• The ability to thrive in a team-orientated and fast paced environment
• Desire to embrace innovation and continuous learning
• Ability to work Tuesday to Saturday, 10:00am to 6:00pm

Position: Key Holder

Reports To: Store Leader

Job Objective: Assist the Store Leadership Team in overseeing the smooth operations and coordination of the store while providing excellent customer service

Key Responsibilities

Acting as a role model for other employees by:

• Arriving on time for scheduled shifts
• Complying with and adhering to all Company policies
• Working effectively with others by maintaining positive, team-oriented relations with staff and communicating effectively with others

Providing excellent customer service by:

• Being friendly, sincere, and knowledgeable in all customer relations
• Demonstrating thorough product knowledge and garment care instructions
• Possessing a familiarity with each school uniform policy
• Dealing professionally and efficiently with customer concerns and complaints
• Possessing a thorough working knowledge of our point-of-sale
• Opening and closing the store
• Monitoring cash float and daily balancing paperwork
• Inventory duties including: receiving and replenishing stock, creating transfers and filling internet orders

Job Type: Full-time

Salary: $16.50-$17.00 per hour

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: In person

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