Innovation Co-op Job at Sun Life, Waterloo, ON

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Job Description

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Reporting to the Innovation Manager, the Innovation Co-op will participate in initiatives to continuously launch and test new ideas, platforms, and solutions to generate innovation within Sun Life’s Insurance Solutions. You will be part of an agile team dedicated to proving, advancing and evolving innovative concepts through a range of test and learn prototypes and hands-on solutions work. You will also work with team members to analyze and integrate client and advisor data to derive insights and drive new solution ideas.

Your role will include planning and coordinating client and advisor brainstorming and co-creation events, collecting and evaluating feedback, analyzing quantitative and qualitative data, and supporting the development of new solution pilots. We are looking for a quick learner who feels comfortable in a fast-pasted environment and is a team player at heart.

What will you do?

  • Participate in client and advisor discovery sessions to collect and synthesize findings

  • Assist with the advancement of innovative concepts through a range of test and learn prototypes and hands-on solutions work

  • Support design research activities to define customer pain points and assist with the creation of journey maps outlining ideal future experiences

  • Conduct research on various topics relating to life insurance and health

  • Conduct, interpret and visualize analytical analysis

  • Design presentations with the intent of telling a compelling story for the particular client segment

What you need to succeed?

  • Passion: For improving the health and well-being of Canadians

  • Digital: You embrace digital and technology-driven solutions

  • Curiosity: You ask ‘Why?’ a lot and think outside the box

  • Clear Communicator: You know how to get your message across effectively because you understand the needs of your varying audiences

  • Proactive: You love being busy and thrive with variety in your work

  • Resourceful: You may not have all the answers, but you can figure out how to get them

  • Innovative: You see differentiation opportunities where others don’t

  • Experience that would be nice to have:

  • Experience with human centric design, design thinking and agile methodology

  • Experience in life insurance/wealth management, or other financial services industry (e.g., retail banking, credit card, property and casualty insurance)

What is in it for you?

  • A friendly, collaborative and inclusive culture where you’re an innovator and trusted partner

  • An environment of continuous learning and improvement

  • Joining Canadas Top Employers for Young People 2020

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

13/05/2023

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