Job Description
Customer Support Representative (Printing)
Are you looking for a stimulating and dynamic job in the surrounding area of Lethbridge? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Customer Support Representative (XNAJP00026757) for one of our clients.
What is in it for you:
- Salary of 23$/h
- 12-month contract (strong possibility of permanency)
- A full-time, on-site position with a standard 37.50-hour work week
- Stable work schedule of Monday to Friday (8:00-4:30 p.m.)
- Opportunity to work in a dynamic and professional environment
Responsibilities:
- Consult with clients to determine best method of printing and finishing.
- Determine output requirements, machine set-up, print and check proofs (may include scanning and minimal document manipulation), run job, remove output and deliver output.
- Finish projects using cutting, drilling, binding, folding and shrink wrap equipment.
- Receive supplies and verify packing list matches actual goods received.
- Clean reprographic, colour, and change supplies.
- Monitor and manage supplies.
- Record meter reads, process production forms and maintain records.
- Monthly inventory count.
- Other duties as required.
What you will need to succeed:
Equipment and software experience
- Experience with B&W and colour printer.
- Experience with wide format colour printer.
- Intermediate use of Microsoft Office, Adobe, and other relevant software.
Technical skills
- Full knowledge of digital print equipment, service offerings, and processes.
- Ability to operate large centralized digital equipment.
- Ability to detect production inconsistencies and quality issues.
- Basic math skills (multiplication, division, percentages).
- Ability to operate PC applications in a networked environment.
- Ability to lift and move 50 pounds.
Soft skills
- Ability to read, write, and follow instructions.
- Ability to listen, understand, and communicate effectively.
- Willingness to learn and take direction.
- Ability to work with others in a team atmosphere with minimal supervision.
- Ability to problem-solve basic issues to complete production, delivery, and output requirements.
Why Recruit Action?
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Salary: $23.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Lethbridge, AB T1H 2J2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you accept to work on site at 12A Street North C, 245 in Lethbridge?
- Are you able to lift 50 pounds and work standing up for extended periods of time?
Experience:
- Customer service: 1 year (required)
- Print: 1 year (preferred)
Work Location: In person