Receptionist - Corporate Services On behalf of our client in the Financial Services Sector, PROCOM is looking for a Receptionist - Corporate Services Receptionist - Corporate Services – Job Description

• Reporting to the Manager, Corporate Services NA, the Receptionist is a customer service oriented professional responsible for greeting visitors, answering a multi-line switchboard, and providing meeting room management
• Additionally, the Receptionist is engaging in broader Corporate Services initiatives as required In this shared position, the Receptionists will reinforce client's position as a global investor and will strongly reflect our Guiding Principles of Integrity, Partnership, and High Performance
• Works alongside the other Receptionist to proactively assume equal responsibility for reception operations.
• Greets and registers all visitors, vendors, and new hires
• Answers all incoming phone calls and redirects as necessary
• Ensures that all phone inquiries are handled efficiently, politely, and with confidentiality
• Provides all new employees with first day information, coordinates with Corporate Services team for access card photo taking and arranges for Managers to greet them at Reception.
• Manages and maintains an up-to-date list of departmental representatives for quick call transferring
• Creates and reviews documents for Corporate Services as requested
• Provides back up support to Guest Services when necessary
• Assists with miscellaneous administrative tasks for Corporate Services departments.
• Runs small projects or initiatives end to end, identifying and escalating issues, and meeting stakeholder requirements
• Completes nightly metrics to capture data on meeting room utilization and visitor volume. Notes important or significant meetings for monthly reporting
• Manages and maintains all documents related to reception operation
• Assists with front of desk requests from guests and/or employees
• Ensures that Reception area is continuously stocked with all related materials including Annual Reports, Information Booklets, Pitch Books, etc.
• Engages in a variety of support requests including facilities and building requests, transportation requests, courier/mail requests coordinating last minute room bookings, coordinating tech support requests, coordinating meeting room service requests

Receptionist - Corporate Services – Mandatory Skills

• Minimum high school diploma, (College Diploma or Bachelor’s degree preferred) with 2 years’ experience as a receptionist working in a corporate work environment
• Maintains a highly professional demeanor in all interaction with all employees and visitors
• Must be able to maintain high level of confidentiality with respect to business matters
• Must be customer focused with a desire to exceed customer expectations and utilize strong interpersonal skills when interacting with all levels of staff and external visitors
• Requires excellent communication skills, both written and verbal in English
• Proficiency using Microsoft Office Suite

Receptionist - Corporate Services - Nice to Have Skills

• French and additional languages an asset
• Prior experience in investment firms, banks, law firms or other financial services related industry also an asset
• Hospitality and client services background an asset

Receptionist - Corporate Services - Assignment Start Date ASAP – 3 months to start Receptionist - Corporate Services - Assignment Location Toronto, ON - Work Onsite