Job Description

Clinic Manager
Internal/External Posting

Term Position
Location: Sioux Lookout, Ontario

Salary Range: $95,681 – $123,146 per annum
Reference Number: #2022-28

If applying by email, indicate reference number in subject line

Job Summary:

The Clinic Manager supervises and manages the day-to-day operations of the Northern Clinic. The Clinic
Manager oversees the administrative and clinical functions within the Northern Clinic as well as short- and long-term planning functions of running a successful outpatient clinic.

The Clinic Manager is directly accountable to the Director of Physician Services.

This is a term position until December 29, 2023.

Qualifications:

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Bachelor’s Degree in health, business or public administration
• Must have at least two years’ experience in a clinical setting or a medical office
• Nursing or medical experience recommended
• Knowledge of business office procedures.
• Understanding of the ethics of confidentiality
• Ability to work with scheduling and medical information software programs.
• Must have excellent communication skills, both verbal and written
• Must have exceptional people skills, ability to work with physicians, patients and staff and mediate between them
• Knowledge of the rationale of appropriate patient care
• Must be familiar with administrative policies in physician and medical offices
• Previous Supervisory experience an asset
• Experience with assessments and employee management
• Knowledge and understanding of First Nations culture and issues relevant to delivery of health care in the Sioux Lookout Zone.
• Ability to communicate in one or more of the First Nations dialects of the Sioux Lookout District will be an asset.
• Strong organization, scheduling and time management skills in dealing with patients, families, peers and health care professionals.

Roles and Responsibilities:

1. Handle clinic’s routine operations. Plan the daily work that needs to be done and assigns the tasks to appropriate staff

2. Create and execute clinic related human resource and finance objectives and patient service
3. Guide and support participation in patient care delivery regularly
4. Be a leader in patient advocacy and patient support and coordination of services
5. Manage facilities, equipment, supplies, personnel and resources in relation to cost containment
6. Execute clinical administrative policies and initiate action to enhance patient care
7. Review and resolve complaints received from staff, visitors, patients and physicians
8. Support policy formulation and execute budget by providing financial projections during budget development
9. Execute productivity increase strategies and optimize clinical staff and procedure value
10. Explain good workplace behaviour and identify issues and use resources to resolve
11. Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies
12. Identify position specific job responsibilities and core competencies to create clear job descriptions
13. Improve staff – patient interactions through patient satisfaction tools
14. Handle environmental health and safety for clinic area
15. Establish and administer clinic specific policies, protocols and oversee system standard work
16. Maintains complete confidentiality regarding medical records and personal information.

Provides ongoing education and review of confidentiality within the clinic environment with staff, nursing and physicians

17. Provide day to day supervision to nursing lead and patient navigator.
18. Any other duties or tasks assigned.

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Send cover letter and resume to:

Human Resource Department
Sioux Lookout First Nations Health Authority

P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8

Phone: (807) 737-1802
Fax: (807) 737-2969

Apply online at http://www.slfnha.com/careers

Closing Date: Until Filled

No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance.
However, only those granted an interview will be contacted.

*

For additional information regarding the Health Authority, please visit our website at

www.slfnha.com
SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com

Job Type: Full-time
Contract length: 7 months

Salary: $95,681.00-$123,146.00 per year

Benefits:

• Paid time off
• Vision care

Ability to commute/relocate:

• Sioux Lookout, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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