Business Analyst

The Business Analyst(s) will be responsible for monitoring and ensuring the optimal configuration and use of Operations systems and processes, participating in, leading projects, solving problems, and acting as a sparring partner for internal departments, in order to ensure high quality standards and continuous optimization of Operations systems and processes.

Day to Day

• Facilitate the process optimization process by eliciting requirements in one-on-one & small group discussions and leading larger workshops and documenting the results.
• Work closely with OpX Manager, Product Owners, Project Managers, Stakeholders, and Development Teams to define and document requirements, scope, systems functions, processes, challenges and opportunities to successfully implement solutions for complex projects
• Assist in creating, refining and documenting user stories and acceptance criteria
• Assisting business stakeholders with User Acceptance Testing
• Assisting with the development and maintenance of project artifacts and standard operating procedures (SOPs)
• Providing post-implementation support to measure and ensure project benefits were realized
• Report on critical project/operational KPIs
• Facilitating business requirement walkthrough meetings and partnering with the business on functional specification reviews
• Independently manage projects of light complexity from initiation to implementation
• Continuously contribute to improving the team’s processes

All members enjoy:

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Check this link to an overview of all benefits in your region.

Essentials

• Education: University level preferred
• 3+ years of experience
• Experience of working in various project management methodologies waterfall, agile etc.
• 2+ years of working in agile teams
• Knowledge of Agile/SAFe framework
• Scrum certifications nice to have
• Previous work experience in equipment leasing is a nice to have
• Strong analytical skills
• Advanced knowledge of Visio, Excel, Advanced PowerPoint, and Presentation skills
• Must be self-motivated, customer focused and able to consistently make decisions based on long term objectives
• Candidate must possess excellent written communication skills (technical emphasis preferred) with attention to detail
• Demonstrates a high degree of attention to details and quality of work
• Excellent planning & organizational skills
• Excellent problem-solving skills

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to Know

• Deadline for application: May 26, 2023
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner April Kim via april.kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

Job Reference: DLLCA00697